Business Process
Learning & Training
Managing Knowledge
Policies, Procedures & Compliance
Sales Force Enablement
Emergency Response & Preparedness
Click for Contextware Demo

Business Process Management Solutions for
Manfacturing Companies.

It’s obvious that manufacturers of industrials, durables, components and aerospace & defense products continue to face complex operating challenges. To help address these issues and ensure ongoing competitiveness, significant time and investment have been made to improve productivity and quality. These investments have manifested themselves in technology infrastructure, programs such as Six Sigma, Lean and Kanban, and capital investment in facilities and equipment. But the marketplace has become increasingly global, and with that, increasingly complex. Viable competition has emerged from regions of the world that were previously so far behind in quality and technology, that it wasn’t worth looking over the corporation’s shoulder. That separation of capability and quality no longer holds true across many manufacturing sub-sectors. Compounding these challenges is the growing burden placed on manufacturers by regulatory bodies and the pending flood of retiring workers whose expertise is critical to your operations.

While technology has certainly played a key role in helping manufacturers to meet their goals, it’s unrealistic to suggest that automation technologies such as ERP, manufacturing planning and scheduling or supply chain management represent the final turn on the winding road to prosperity for all companies. As the return on these investments begins to diminish, manufacturing executives realize there is huge, mostly untapped efficiency to be gained by focusing on the human, non-automated aspects of the business. Contextware recognizes this – that your proprietary business processes, the essence of the way you manage your company and operations, are as important to your success as the systems you in place to help automate and execute them.

Capture and dissemination of your company’s processes.
Our software was designed from the ground up by business users for business users. We’ve embedded a robust and proven business process language in our code and user interface which simplifies the complexity of ‘serious’ process modeling while still employing its rigor. The software “walks” users through the process and doesn't require extensive training in complex toolsets, it simply requires users to know their job.

More than simply documenting processes, successful learning organizations communicate them across the organization to help identify areas of operational efficiency and process improvement. Unlike BPM consulting engagements that deliver a two dimensional paper or Powerpoint we render your processes in a web native environment that captures the multiple and complex dimensions of what you do. Your business lives dynamically in the Contextware environment and can continue to evolve, like your organization most certainly will.

Continuous improvement.
Best practices change and evolve over time. Past approaches to BPM were incomplete, lacking an operational layer for employee interaction thus rendering a deliverable that was outdated from the day it was delivered. Our solution for BPM records user interaction and usage, providing a rich breadth and depth of user feedback that gives managers insight into the "usefulness" of the information. This explicit feedback can be aggregated, reviewed and analyzed so managers can engage in continuous process improvement, or what we call "Real Time Reengineering."

The bottom line on BPM.
The best companies are differentiated by their proprietary processes...the foundation and culture of their business. And you don't need to "optimize" your processes to benefit — merely capturing them and readily communicating them is a huge step in the right direction. Our solution lets you see what your employees do, or don't do, so you can easily start to make improvements. Get your hands dirty, document your processes then let your employees interact with them. Analyze the usage. Make improvements. Then think about bringing in consultants if and if problems and process opportunities start to emerge.

© 2001- Contextware, Inc.