Business Process
Learning & Training
Managing Knowledge
Policies, Procedures & Compliance
Sales Force Enablement
Emergency Response & Preparedness
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Transform your know-how into how-to.

Whether facing a retiring workforce of baby boomers, trying to soften the impact of employee churn or capture and share best practices, Contextware's Knowledge Management (KM) solution makes it easy for your business to harvest knowledge and turn intangibles like "tacit knowledge" into tangible intellectual property— in an exceptionally useful way.

Capturing who, what, when, where, why, how.
Unlike other KM solutions, Contextware brings a precise discipline to harvesting knowledge. The authoring environment relies on a proven business process methodology to gently extract a rich and detailed picture of how your employees do what they do. This means we precisely describe tasks and also clearly identify all of the people, content, tools and information relevant to that employee's job.

Communicating who, what, when, where, why, how.
As knowledge is captured it becomes an organic knowledgebase, instantly available to whomever needs access via a secure easy-to-use Portal interface. The software's security model allows you to expose only the activities relevant to each user or group of users, as well as set different permission levels for user access.

How is this approach better?
With Contextware, the "interview" stage of knowledge gathering uses business process rules to clarify thinking and ensure quality of knowledge capture. That knowledge is instantly accessible via our Portal. And, the digital audit trail capability provides end user feedback that validates the usefulness of captured knowledge. So you know what works, what doesn't and what needs improvement.

Contextware KM bottom line: less consulting, quicker implementation and real time validation.




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